NDIS Plan Management Made Simple: Expert Plan Management, Zero Burden On You!
WHY CHOOSE US
Enjoy Full Support with Zero NDIS Management Stress
UIS Team understand the challenges you face and have designed our services to eliminate stress, use your funding to the fullest, and empower you to focus on what truly matters – your goals and aspirations.
Here is why NDIS participants and their caregivers trust us..

3 Easy Steps To Join Us


Ready To Join?
Fill The Form and Let Us Handle Your NDIS Plan

Our Promise
Fast Responsive Transparent NDIS Plan Management Australia-Wide
We’re here to make your NDIS plan management easier, faster and better. Whether you’re in a big city or a small town anywhere in Australia, we’re ready to help you. Here’s our promise to you:
Fast Service
- Same-day responses to all your inquiries.
- 2-day processing for all claims, ensuring timely payments to your providers.
- Quick issue resolution via phone, email, app, or live chat.
- Streamlined sign-up process – get started in just 90 seconds.
Fast Response
- Dedicated support team available when you need us.
- Proactive updates on your plan status and important NDIS changes
Worthy Of Your Trust
- Advanced 3-tier protection system to safeguard your funds:
- Intelligent software monitoring to detect errors and inaccuracies
- Personal verification layer for invoice accuracy
- Real-time tracking through our user-friendly mobile app
- Clear, jargon-free communication about your NDIS plan
- 32-point automated compliance check on every invoice
How UIS Invoicing Process Works
Easy Submission & Swift Processing: Providers can send invoices via email, our portal, or PRODA. We process all claims within 2 business days.
Thorough Checks & Real-Time Updates: Our 32-point compliance check ensures accuracy, while our app lets you track invoice status in real-time.
Provider Support & Flexible Payments: We handle provider communications and accommodate various payment preferences, including PRODA.
Clear Communication & Budget Tracking: We keep you informed about any issues and provide easy-to-understand monthly statements.
Hassle-Free Reimbursements: Paid out of pocket? Our simple process ensures you’re reimbursed quickly.
Founder’s Note
“Out of the 500,000+ NDIS participants, only 30% are using plan management services to simplify their journey.
Many NDIS participants face two major challenges:
- Navigating the complex NDIS system and paperwork.
- Optimising their funding to get the support they truly need and use their funds to the fullest.
That’s why we created Unique Individual Support – to give NDIS participants like you the freedom to focus on what matters most.
In just 1 year, we’ve helped over 1000 participants make the most of their NDIS plans, saving them countless hours and stress. I’d love for you to experience the difference.”
[Ahmed Hegazy]
UIS Manager
(It Only Takes 90 Seconds!)
“I’m finally able to focus on my goals instead of drowning in admin. The UIS team guided me through every decision, helping me maximize my funding in ways I never thought possible. Switching to UIS was the best choice I’ve made for my NDIS journey!”
Amy – Brisbane, NDIS Participant for 3 years
Frequently Asked Questions
What is NDIS plan management?
NDIS plan management is like having a friendly expert by your side, helping you navigate the sometimes tricky waters of your NDIS funding.
At Unique Individual Support, we take care of all the financial nitty-gritty so you can focus on what really matters – living your best life!
We handle invoice payments, keep track of your budget, and make sure you’re getting the most out of your NDIS plan. Think of us as your personal NDIS sidekick, always ready to lend a hand!
How does NDIS plan management work?
It’s simpler than you might think! Once you choose us as your plan manager, we become your go-to team for all things NDIS-related.
Here’s how it works:
- Your service providers send their invoices directly to us, and we take care of paying them from your NDIS funds on time.
- We keep a close eye on your budget, making sure everything’s in order and you’re not overspending.
- Plus, we’re always here to answer your questions and offer advice on how to make the most of your plan.
It’s like having a super-efficient, NDIS-savvy friend who’s always got your back!
Who pays NDIS plan managers? How much does an NDIS plan manager cost?
Here’s the best part – you don’t pay a cent! The NDIS itself covers the cost of plan management.
When you choose to have your plan managed, the NDIS includes a special category in your plan called “Improved Life Choices.” This is where our fees come from, so you can enjoy all the benefits of plan management without worrying about any out-of-pocket expenses.
What cities does UIS plan management services cover?
We’re proud to say that Unique Individual Support is available Australia-wide! Whether you’re in a bustling city like Sydney or Melbourne, a regional town, or somewhere off the beaten path, we’ve got you covered.
Our digital-first approach means we can provide our stellar service no matter where you call home. From Darwin to Hobart, Perth to Brisbane, and everywhere in between – if you’re in Australia, we’re here for you!
What do NDIS plan managers do?
- Pay your service providers promptly (within 2 days!).
- Keep track of your NDIS budget.
- Provide real-time updates through our easy-to-use reporting system.
- Offer advice on how to make the most of your funding.
- Handle all the financial paperwork and reporting.
- Help you understand the sometimes confusing NDIS lingo and
- Help you understand the sometimes confusing NDIS lingo and NDIS changes.
- Act as a liaison between you and the NDIS when needed.
- Ensure you have the freedom to choose both NDIS-registered and non-registered providers.
How to change NDIS plan managers?
- We’ll have a chat about your needs and how we can help.
- You give us the green light to make the switch.
- We contact the NDIS and your current plan manager to arrange the transfer.
- We set you up in our system and get you access to our user-friendly app.
- Voila! You’re now part of the Unique Individual Support family.
What is the difference between NDIS plan management and support coordination?
Great question! While both services aim to help you get the most out of your NDIS plan, they play different roles:
Plan Management (that’s us!) focuses on the financial side of your NDIS plan. We handle payments, track your budget, and make sure you’re using your funds effectively.
Support Coordination, on the other hand, is all about helping you implement your plan and connect with service providers. A Support Coordinator might help you find and choose providers, set up service agreements, and coordinate your various supports.
Think of it this way: if your NDIS plan were a car, the Support Coordinator would be like a GPS, helping you navigate and choose the best route. We, as your Plan Manager, would be like the car’s engine, making sure everything’s running smoothly under the hood!
What is PRODA and how does it work in the context of the NDIS?
PRODA (Provider Digital Access) is a secure login system that allows service providers to access government services online. For NDIS participants, it means that providers like us can securely access your information and submit claims on your behalf. This keeps your data safe and ensures your claims are processed efficiently.
What are PACE claims and how do they help NDIS participants?
PACE (Participant and Caregiver Engagement) is an approach within the NDIS to manage participant information and claims more effectively. By handling PACE claims, UIS NDIS Plan Management Services ensures that your claims are processed accurately and quickly. This system helps streamline the administrative process, reducing delays and making sure you receive your support promptly.
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