Privacy Policy

1. Introduction

At Unique Individual Support (UIS), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our NDIS plan management services.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal information (e.g., name, address, phone number, email)
• NDIS plan details
• Financial information related to your NDIS plan
• Communication preferences

We may also collect information automatically when you use our services, including:

• Log data (e.g., IP address, browser type, pages visited)
• Device information
• Usage data related to our website and mobile app

3. How We Use Your Information

We use your information to:

• Provide and manage your NDIS plan management services
• Process payments and claims
• Communicate with you about your plan and our services
• Improve our services and develop new features
• Comply with legal obligations

4. Information Sharing and Disclosure

We may share your information with:

• Service providers and business partners who assist in delivering our services
• The National Disability Insurance Agency (NDIA) as required for plan management
• Law enforcement or government agencies when required by law

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Opt-out of marketing communications
• Request deletion of your data (subject to legal requirements)

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at: